Lemonaid Health is a mission driven technology startup committed to providing quality and affordable healthcare to patients nationwide. We build long term relationships with patients by offering a broad range of primary care services to help them lead happier, healthier lives
About the role
We’re looking for a proactive, detail-oriented Front Office / Facilities Manager to be the heartbeat of our office. This role blends front-of-house presence with behind-the-scenes facilities management, ensuring a welcoming experience for employees, guests, and partners — while keeping the office running smoothly day to day.
You’ll be the go-to person for office operations, facilities coordination, shipping management, and creating an organized, professional, and positive workplace environment.
Front Office & Workplace Experience
- Serve as the first point of contact for visitors, clients, and vendors
- Manage front desk operations, including greeting guests, handling deliveries, and answering general inquiries
- Maintain a polished, welcoming office environment at all times
- Support meeting room scheduling, setup, and office events
Facilities & Office Operations
- Oversee day-to-day facilities operations, including maintenance, repairs, and space organization
- Coordinate with vendors (cleaning, security, maintenance, utilities, IT, etc.)
- Manage office supplies, inventory, and equipment procurement
- Ensure health, safety, and compliance standards are met
- Identify and resolve facilities issues quickly and efficiently
Administrative & Operational Support
- Track facilities budgets, invoices, and contracts
- Support onboarding/offboarding logistics (badges, workspace setup, access)
- Maintain office documentation, procedures, and emergency plans
- Partner with People, IT, and Operations teams to improve workplace processes
Qualifications
- 2+ years of experience in office management, facilities, front office, or workplace operations
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Comfortable working with vendors and managing multiple priorities
- Proactive, hands-on, and solutions-oriented mindset
- Proficiency with common office tools (Google Workspace, MS Office, ticketing or facilities tools a plus)
Nice to Have
- Experience supporting a growing or fast-paced office environment
- Basic understanding of building systems or workplace safety standards
- Event coordination or employee experience experience